Cancellation Policy
At Rayy, we believe in making your shopping experience as smooth and worry-free as possible. We understand that sometimes plans change or situations arise that require you to reconsider your purchase. That’s why we have a straightforward cancellation policy in place.
- Cancellation Window: You can cancel your order within 7 days of placing it. This gives you a full week to review your purchase and make any necessary changes.
- Full Refund: If your order is cancelled within this period, you will receive a complete refund. The refund will be processed using the same payment method you used to make the purchase, ensuring a seamless experience.
- After 7 Days: Orders cancelled after 7 days from the date of purchase will not be eligible for a refund. We encourage you to reach out as soon as possible if you wish to cancel.
- How to Cancel: To cancel your order, please contact our customer support team at [insert contact details]. Our team is ready to assist you and guide you through the process efficiently.
We are committed to transparency and customer satisfaction. Our cancellation policy is designed to give you peace of mind while maintaining the high-quality service you expect from Rayy.